Motion offers solutions such as onsite product demonstrations, onsite safety workshops and workplace audits. We offer a full safety package, as a total solution for your business.
As any tradesperson will tell you, having the right tools available is crucial to a job done well. But tools are only one part of the equation. To maximise their value, end users must know how to use them properly – for the sake of both efficiency and workplace safety.
Motion connects these dots by combining high-quality products with expert advice, training and tailored on-site services, to ensure businesses are always operating at their best.
“At Motion, we go beyond just selling products,” says Leland Hallett, Product Manager for Welding, Consumables and Abrasives at Motion. “We take pride in being a one-stop solution for our customers, providing not only products and spare parts but also services, expertise, and quick resolutions to any challenges they face. Whatever the issue, they can call us, and we’ll get it fixed.”
The Next Level
Of course, Motion’s product range is comprehensive – from cutting-edge welding equipment and consumables to high-performance abrasives, safety gear, and workshop tools, Motion ensures businesses have access to the best solutions on the market. Their offering also covers personal protective equipment (PPE), ventilation systems, and other essential supplies designed to keep workplaces running smoothly and safely. But what really takes Motion’s offering to the next level, Leland says, are the steps that come after the sale. “Our on-site services include comprehensive site audits, product demonstrations, and customised training workshops designed to meet the specific needs of our customers,” he says. “We can help customers assess their workshops to identify areas for improvement: How can they make it more efficient? More importantly, how can they make it safer? It might be a matter of providing solutions for reducing dust, ensuring cleaner air, or optimising processes.” Whether it’s guidance on glove selection, abrasive safety practices or using PAPRs correctly, these support sessions ensure employees are both confident and competent in using the equipment provided. “We want customers to know that they’re getting the most out of their products, and that their staff are using them the right way,” Leland says. “Our teams – whether in engineering or product management – work closely with sales reps to conduct joint calls or site visits. This means we can offer comprehensive solutions that enhance efficiency and simplify our customers’ workloads.” “When a customer knows they just have one number to call for anything – that just gives them one less thing to worry about in their busy day-to-day operations.”
Layers of support
Leland also highlights the value in Motion’s collaboration with their supply partners, such as 3M, which means customers have access to an added layer of expertise that other suppliers may not offer.
“Our supply partners like 3M, provide highly valuable support and a wealth of knowledge and will often visit sites with us to help with training for end users,” he says.
“It’s value-added services like these that make a big difference, and it’s part of why our end-user training and safety workshops resonate so strongly with customers. Overall, it really showcases our commitment to their success and reinforces our position as the trusted advisor to industry.”
“So, whatever they’re working on, we encourage customers to reach out to their local Motion experts to explore how we can help improve their workshops and address any safety or efficiency concerns. We’re just a phone call away.”